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JPN · MyKad

MyKad Replacement 2026: Cost and Process for a Lost or Damaged IC (RM10, RM110, RM310)

Reviewed by the Talreon Editorial Team

Last verified: 30 October 2026. Short answer: replacing a damaged MyKad costs a Malaysian citizen RM10, and it is free if the damage is reported within 12 months of the card being issued [JPN]. A lost MyKad costs RM110 the first time, RM310 the second time and RM1,010 for the third and later losses [JPN]. Apply at any JPN counter, or online through the Sistem Gantian MyKad if you are not changing your photo or details; online payment is by credit card only [JPN].

Talreon is not an official government site. We are an independent publisher and are not affiliated with JPN (Jabatan Pendaftaran Negara, the National Registration Department). This page explains the process in our own words; the agency's own website and notices are the final word. Educational information only; not financial, tax, legal, or investment advice.

Fees at a glance

JPN splits the lost-card charge into an RM10 application fee and a processing fee that rises each time you lose the card [JPN].

Situation	Citizen (MyKad)	Non-citizen (MyPR / MyKAS)
Damaged card, within 12 months of issue	Free [JPN]	Free [JPN]
Damaged card, after 12 months	RM10 [JPN]	RM40 [JPN]
Lost, first time	RM110 (RM10 + RM100) [JPN]	RM140 (RM40 + RM100) [JPN]
Lost, second time	RM310 (RM10 + RM300) [JPN]	RM340 (RM40 + RM300) [JPN]
Lost, third time and after	RM1,010 (RM10 + RM1,000) [JPN]	RM1,040 (RM40 + RM1,000) [JPN]

A faulty chip that was not caused by misuse is replaced free within one year of issue, and for RM10 after that [JPN FAQ]. JPN does not refund the fee once your application has been processed, even if you later find the old card [JPN].

Do you need a police report?

Lost through crime (theft, robbery, snatch, disaster): a police report is needed every time, describing the incident and the card [JPN].
Lost through carelessness: a police report is compulsory from the second loss onwards [JPN]. For a first careless loss, you can apply without one.
Damaged card: bring the damaged card; no police report.

If your card was stolen, a police report also helps you show that any later misuse of your identity was not you. Report it as soon as you notice.

Option 1: apply online (Sistem Gantian MyKad)

The online system is for citizens whose application does not change the photo or personal details [JPN]. It accepts physical damage, chip damage, ordinary replacement and a first loss caused by carelessness [Sistem Gantian MyKad].

Open the Sistem Gantian MyKad on a weekday during the posted hours (the system is closed at weekends) [JPN].
Choose the replacement type and fill in your details.
Pay with a credit card. The portal takes credit cards only [JPN].
Choose the JPN branch where you will collect the new card.
Go to that branch to collect it. Bring any damaged card and your payment proof.

Option 2: apply at a JPN counter

Book a slot on MyTemujanji JPN if your branch uses appointments. JPN encourages booking first [JPN FAQ].
Bring your police report (if needed), the damaged card (if any), and documents such as a birth certificate or passport that help confirm your identity.
If your address changed, bring proof such as a utility bill, assessment bill, tenancy agreement or employer letter [JPN].
Pay at the counter. Fee waivers may be considered for the poor, people with disabilities and disaster victims who bring a supporting letter, for example from the Social Welfare Department or a village head [JPN].
Collect the card. Branches that can print the new-generation MyKad may finish it the same day; others take about 5 working days [JPN FAQ].

The new-generation MyKad (from 17 September 2026)

JPN began issuing a new-generation MyKad in stages from 17 September 2026. Any replacement made after that date gets the new card if the application meets the conditions [JPN FAQ]. You do not need to swap a working MyKad just because the new design exists. Holders of the old plastic IC (KPP), the high-quality IC (KPT) or a MyKad without a ghost image should change to the new card [JPN FAQ].

While you wait

Until you collect the new card, keep the JPN acknowledgement slip, which shows you have applied. Banks, KWSP and LHDN may need you to update your records if your card number or address details change. Your IC number never changes. Check whether your bank cards or e-wallet accounts were linked to the lost card and lock them if needed.

Budget tip (our own arithmetic)

Losing a card three times costs RM110 + RM310 + RM1,010 = RM1,430 in fees alone. A cheap card holder and a photo of your MyKad kept somewhere safe (not shared) are worth more than they cost. Try our budget calculator if you are rebuilding an emergency fund after a theft.

Frequently asked questions

How much does it cost to replace a lost MyKad?

For a Malaysian citizen: RM110 the first time, RM310 the second time, and RM1,010 for the third and later losses.

How much is a damaged MyKad replacement?

RM10 for citizens. It is free if the card is reported damaged within 12 months of being issued.

Do I need a police report for a lost IC?

Yes if the card was lost through a crime, every time. For a careless loss, a police report is needed from the second loss onwards.

Can I replace my MyKad online?

Yes, citizens can use JPN's Sistem Gantian MyKad if no photo or detail change is needed. Payment is by credit card only, and you collect the card at a JPN branch.

Must I change to the new-generation MyKad?

No, not if your current MyKad is working. Holders of old KPP or KPT cards, or a MyKad without a ghost image, should change.

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Official sources

Figures and steps on this page were checked against the linked official pages on 30 October 2026. Read our editorial and review process and figures update log. Spotted something out of date? Email support@talreon.com with the page address.

Educational information only; not financial, tax, legal, or investment advice.